[00:00.000]Call 1
[00:01.450]Hi, Vnsessa. It's Ralph again.
[00:06.753]Sorry, I forgot to ask earlier if you can send me details of next month's seminars.
[00:11.803]I've got two people
[00:13.072]who really need some help with spreadsheets and accounting software.
[00:16.941]I remember you said that you had some computer courses planned.
[00:20.720]Anyway,
[00:22.007]send me details on those and anything else you have coming up.
[00:25.087]Thanks.
[00:26.071]Oh. You can email it to me if that's easier.
[00:29.477]It's R for Ralph. Dot. Hensher. At Henckel. That's H-E-N-C-K-E-L dot D-E.
[00:39.945]Thanks Bye.
[00:41.983]Call 2
[00:44.967]Hello. My name is Maria Monblot.
[00:50.774]The reason I'm calling is
[00:52.694]that I have a booking for next week's business breakfast meeting.
[00:56.245]I'm afraid I won't be able to attend
[00:58.271]but I would like to come to next month's instead.
[01:01.773]I assume it is on the last Wednesday of the month as usual.
[01:05.873]Please confirm this.
[01:07.200]You've already got my number but just in case,
[01:10.023]it's 7684556.

Call 1
Hi, Vnsessa. It's Ralph again.
Sorry, I forgot to ask earlier if you can send me details of next month's seminars.
I've got two people
who really need some help with spreadsheets and accounting software.
I remember you said that you had some computer courses planned.
Anyway,
send me details on those and anything else you have coming up.
Thanks.
Oh. You can email it to me if that's easier.
It's R for Ralph. Dot. Hensher. At Henckel. That's H-E-N-C-K-E-L dot D-E.
Thanks Bye.
Call 2
Hello. My name is Maria Monblot.
The reason I'm calling is
that I have a booking for next week's business breakfast meeting.
I'm afraid I won't be able to attend
but I would like to come to next month's instead.
I assume it is on the last Wednesday of the month as usual.
Please confirm this.
You've already got my number but just in case,
it's 7684556.